21

SEPTEMBER, 2018

HR
PAYROLL
NEWS & UPDATES

APS Jumps into Fall with G2 Crowd Awards

G2 Crowd just released their Fall 2018 reports and APS swept the board with 18 G2 Crowd Fall Awards earned this season. Not to mention receiving 26 Top 20 ratings for Payroll and Core HR products based on user satisfaction ratings. APS’ payroll and core HR software has once again outperformed competitors like ADP, Paycor, Namely, and Paylocity. Earning these achievements is a great start to the fall season and we are proud to provide an overview of the awards and recognitions APS most recently earned:

Achievements

High Performer Badges

Earning the High Performer badge means APS has been highly rated by our clients in a G2 Crowd Grid® Report. From payroll to onboarding to workforce management, our customers can depend on the APS platform to simplify even the most complex tasks on a daily basis. We design our technology to meet and exceed the expectations of our clients as their partner in workforce management.

APS received a High Performer badge in the following categories:

  • Payroll - APS scored above average satisfaction ratings in all categories, including Ease of Use, Meets Requirements, and Quality of Support.
  • HR Management Suites - Users rated APS’ self-service capabilities at 97%.
  • Workforce Management - 100% of users said the APS platform is headed in the right direction.
  • Core HR - Highest rated features include Benefits Administration and Time, Attendance, and PTO.
  • Time Tracking - Users rated APS’ time tracking at 94%, well above average.
  • Applicant Tracking System (ATS) - 100% of users rated APS’ Applicant Tracking System at 4 or 5 stars.
  • Onboarding - Highest rated features include Dashboards and Integration APIs.

High Performer Mid-Market Badges

Earning the High Performer Mid-Market badge means APS has been highly-rated by our mid-market clients in a G2 Crowd Mid-Market Grid® Report.

APS received a High Performer Mid-Market badge in the following categories:

  • Payroll - APS received the highest satisfaction score of any provider in the High Performer segment.
  • HR Management Suites - Highest rated features include Compensation, Time & Attendance Tracking, and Absence & Leave Management.
  • Workforce Management - Highest rated satisfaction scores include Ease of Doing Business With, Quality of Support, and Ease of Admin.
  • Core HR - Users said they would be likely to recommend APS for Core HR at a rate of 92%.
  • Time Tracking - 100% of users rated APS at 4 or 5 stars.
  • Benefits Administration - Highest rated features include Dashboards, Reporting, and Enrollment Planning.

High Performer Small-Business Badges

Earning the High Performer Small-Business badge means APS has been highly-rated by our small-business clients in a G2 Crowd Small-Business Grid® Report.

APS received a High Performer Small-Business badge in the following categories:

  • HR Management Suites - APS was rated at 93% for Quality of Support.
  • Payroll - APS received the highest satisfaction score of any provider in the High Performer segment.

I like how APS is so simple to use and creates time savings for every user. Bundle the payroll, attendance, and HR modules. They are great products!

Karen

Hospice of East Texas

Recognitions

The APS Payroll and Core HR solutions have also been noted in the following categories:

Best Relationship (Mid-Market) Payroll

The APS Payroll solution was named best relationship by our customers for the third time in a row in the mid-market segment. Customer service is our #1 priority at APS and we are honored to be recognized for a core value that motivates us day in and day out. We have a responsibility to take care of our clients and we believe it’s just as important to provide top-notch support as it is to develop exceptional workforce management technology.

Easiest Admin Workforce Management

The APS Core HR solution was named Easiest Admin by our customers, particularly in the Workforce Management Index. APS’ Core HR Solution gives our customers the ability to optimize workforce efforts such as labor demand forecasting, employee scheduling, and reporting on workforce efficiency.

Easiest to Use Applicant Tracking System (ATS)

The APS Core HR solution was named easiest to use by our customers for the Applicant Tracking System (ATS) Index. Our unified recruiting and onboarding system contains everything our customers need to recruit, track, and hire quality talent. From building a strategic recruiting plan using our dashboards and reports to creating a tailored onboarding process, our customers are able to find the best candidates for the job quickly and efficiently.

See How APS Compares to the Competition:

This fall, APS’ Payroll solution earned a Net Promoter Score® of 79, rating higher than the competition reported in the Satisfaction Ratings Report from G2 Crowd. In this report, G2 Crowd software reviewers rated vendors on their ability to meet customer needs.

We selected APS from several vendors offering outsourced payroll services and have been extremely satisfied with our selection.

Ron

Manetek Inc.

First of the Season

From earning a Best Relationship (Mid-Market) Payroll badge to having nine Payroll and Core HR products in the Top 5 Highest Rated in their categories, APS is once again honored to see our technology helping our customers in the Payroll and Core HR arena.

Nothing means more to us than hearing from customers in their own words, that our technology is helping them achieve their business goals. Everyday we focus on the customer and are honored to be recognized for the way we develop our technology, sell with integrity, and provide support.

Christian Valiulis

Chief Revenue Officer, APS Payroll

About APS

APS brings innovation and scalability to modern human capital management. We believe that our clients, their employees, and our partners deserve the best, easy-to-use human capital management platform delivered with personalized service and support. We build our unified technology from the ground up, focusing on usability, efficiency, and adoption. APS understands the challenges organizations of all sizes face, which is why we craft a full spectrum of cloud solutions that address all aspects of employee management.

APS is different because of our personalized approach to technology and service. As a result, we continually maintain a 98% customer retention rate. For the past five years, we have ranked as a High Performer, the #1 software company in Louisiana, as well as Best Customer Support, Ease-of-Use, Functionality, and Product Quality by G2 Crowd.

About G2 Crowd, Inc

G2 Crowd, the world’s leading business solution review platform, leverages more than 280,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. G2 Crowd aims to bring authenticity and transparency to the business marketplace.

For more information, go to G2Crowd.com.

About the Grid® Report

G2 Crowd scores products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique algorithm (v3.0) to this data to calculate the Customer Satisfaction and Market Presence scores in real time.

About the Relationship Index

G2 Crowd rates products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique, patent-pending algorithm to this data to calculate the product’s Relationship score.

Net Promoter Score

A company uses a Net Promoter Score® or NPS® to measure customer experience and predicts business growth. The NPS® score range is from -100 to a maximum score of 100.

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