APS helped Central Christian Church connect their payroll, HR, and time tracking so they could connect with more people.

The Arc Caddo-Bossier

About Central Christian Church:

Central Christian is known as a “seeker” church – one that connects people through dynamic engagement and purpose. In addition to traditional services, the church operates outreach programs such as a food pantry and one of the largest rehabilitation programs in the country.

Industry:
Religious Organization

APS Solutions Used:
Payroll | Core HR | Time & Attendance

Challenges

  • Multi-campus management.
  • Varied employee types.
  • Manual, paper-based processes.
  • Increasingly complex payroll.
  • Special taxation issues.

We have the ultimate confidence in the APS system…Once you set up an employee in the system, there is really nothing else to do unless you have a change.

Mark Eisinger

Business Administrator

Requirements

When selecting a payroll and core HR new system designed for churches, Eisinger said Central Christian Church was looking for the following:

  • System capacity and efficiency.
  • Confidentiality of sensitive information, such as salaries and pay rates.
  • An online system to standardize payroll and HR across campuses.
  • HR support for paperless document distribution among the organization.
  • Automated Worker’s Compensation reports.
  • Enhanced customer service and church payroll experience.

Results

Software designed to provide the best user experience.

Central Christian ran its first payroll with APS in 2007. When they first launched the new system, Eisinger said a time clock function they needed was not available. The APS team responded to this call by developing this function, which is now part of the APS platform and in use at Central Christian today.

“We requested it, and it was installed the following year. There has never been a time that we’ve been told ‘no’ to any request. If what we are asking for is not immediately available, it is already in development or soon will be based on our request.”

A reliable, easy-to-use, and unified workforce management solution.

Eisinger said that the APS solution has exceeded expectations.

“We have the ultimate confidence in the APS system. The system has never been down. We’ve never encountered a situation when we couldn’t run reports and APS does backups for us daily. Once you set up an employee in the system, there is really nothing else to do unless you have a change.”

Usability and accessibility for every employee.

The ability to access payroll information online has also proved to be invaluable for the organization.

“Our CFO is on the road a lot and he loves being able to go online to access the payroll information he needs, when and where he needs it. It’s hard to put a value on that kind of access.”

A strong and reputable partner marketplace.

“We’ve also enjoyed working with a company with so many national contacts,” said Eisinger. “APS was able to give us referrals for companies that provide other human resource-related services. For example, they referred us to Werntz and Associates. With our permission, APS interfaces with Werntz to provide information needed for our retirement plan.”

Exceptional customer support.

However, Eisinger said APS’s customer service stands out the most.

“Even though they are a national company, they make you feel as if there is a person at APS just waiting for your call.”

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