Learn how Linden Management drives its management portfolio forward with the APS platform of workforce management solutions.

The Arc Caddo-Bossier

About Linden Management:

Linden Management, LLC was formed in 2008 to manage the operations of Ayers Career College, Diesel Driving Academy, and other established companies in the tri-state region.

Industry:
Consulting

APS Solutions Used:
Payroll | Core HR | Benefits Administration |
Time & Attendance | APS Hire

Challenges

  • Increasingly complex and time-consuming payroll.
  • Multi-location management.
  • Tax compliance management.
  • Manual, paper-based processes.
  • Inefficient technology.

Efficiencies associated with the implementation of the APS OnLine system freed up 25 percent of my time which was needed to work on other critical financial management tasks. Our company will also save thousands of dollars going forward each year because it was not necessary to hire another employee to assist with growing payroll demands

Michelle Wade

Controller

Requirements

Linden Management began its search for a new payroll system by doing research and obtaining recommendations from other companies. As they evaluated payroll options, Wade said her company looked for a responsive provider which offered a system with the following five key capabilities:

  • Time-saving features to increase efficiencies in the payroll process.
  • HR features to serve a growing number of employees in multiple states.
  • Enhanced time tracking and reporting functions.
  • Online access to payroll information at any time from any location.
  • Multi-state tax compliance expertise and services.

Results

A smooth conversion to an intuitive and user-friendly system.

Linden Management implemented the APS platform of Core HR, Payroll, and Attendance solutions. Wade described the conversion from her old system to APS as seamless.

“We ran a parallel payroll first and then went live with APS. Change is always challenging, but I can honestly say the first payroll went even better than we expected.”

“The system is logical and rich with features that save time, said Wade. “We liked their online interface, and we found the APS system to be the easiest to use and navigate.”

Personalized and reponsive customer support.

Wade said she credits the smooth conversion to the responsiveness of the APS team.

“They walked us through the implementation process, and have never been more than a phone call away from that point forward. Our assigned an account representative who is always available by email or phone. Whenever she is out of the office, a back-up support representative is available. We have never gone even a day without a response.”

Increased efficiency that impacts the bottom line.

One of the APS system benefits Wade noticed immediately was savings in both time and money.

“Efficiencies associated with the implementation of the APS system freed up 25 percent of my time which was needed to work on other critical financial management tasks. Our company will also save thousands of dollars going forward each year because it was not necessary to hire another employee to assist with growing payroll demands.”

Empowered and engaged employees.

Wade said the employee self-serve features in the APS Core HR console have provided additional time savings.

“Our employees love the self-serve option that empowers them to obtain the information they need online. Instead of calling our office, they can access their own information at any time.”

Elimination of manual, paper-based processes.

Moving away from a manual time and attendance system and use of APS’s reporting features have also yielded greater efficiencies in Linden Management’s payroll process.

“The DocVault is one of the features I use most,” said Wade. “It allows you to store and quickly access needed documents all in one place.”

Powerful reporting and dashboards.

Enhanced business intelligence provided by APS has allowed Linden Management to better utilize resources.

“We can go online at any time and see who is clocked in at each location and quickly identify those employees who are in overtime with just the click of a mouse,” said Wade. “Before going to the APS system, we didn’t have this type of data available to us until we processed payroll. Now we can make real-time adjustments as needed.”

A trusted tax compliance partner for risk mitigation.

Wade said tax compliance services provided by APS have also saved valuable time and provide a welcomed peace of mind.

“APS helps us keep up with ever-changing regulations in each tax jurisdiction. They take responsibility for the filing and compliance, allowing us to place needed focus on other operational and financial management functions essential to the continued growth and success of the companies we operate.”

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