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The Arc Caddo-Bossier

The Arc Caddo-Bossier turned to APS when payroll and HR inefficiencies became too much for them.

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The Arc Caddo-Bossier (The Arc) is a private, nonprofit agency located in Shreveport, LA, which provides services and supportive programs for infants, children, and adults with developmental disabilities as well as their families.

Challenges

  • Lack of customer support.
  • Controlling costs.
  • Confidence in tax compliance services.
  • Visibility into key data and metrics across departments.
  • Ability to integrate fund accounting with payroll and HR.

Industry

Nonprofits

APS Solutions Used

Payroll | Core HR | Time & Attendance

they care about our mission

QUOTE

With APS, they recognize our voice when we call; they care about our mission, and the personal care we have consistently received has been exceptional.

Chris Horne

Director of Finance

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Requirements

When the organization decided it was time to make a change, Horne said that the following criteria guided The Arc’s selection of a new payroll company:

  • Reduce existing payroll costs both in terms of the actual expense of the system provided.
  • Decrease the time invested in completing the payroll process.
  • Easy to use with customized reporting capability.
  • Unify human resource and payroll functions.
  • Demonstrate a superior commitment to personalized service and responsiveness.
  • Capacity to accommodate a variety of pay rates and types.
  • Demonstrate a strong track record of compliance integrity.
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Outcomes

Cost reduction and increased efficiency.

Cost reduction and increased efficiency

Unified payroll and HR.

Unified payroll and HR

Personalized customer service.

Personalized customer service

A solution that scales and grows.

A solution that scales and grows

we are ready when you are

Hear why APS’ award-winning technology and services have earned us a 98% customer retention rate.

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