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February, 2019

The Love Language of Workplace Rewards

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Managing Employee Rewards Through Paid Time Off

In part four of our Love Languages series,we talked about the love language: Quality Time, and how it relates to employee empowerment. In the final article of this five-part series, we’re going to discuss the concept of the love language: Physical Touch and how it coincides with workplace rewards such as paid-time-off (PTO).

Physical Touch

How Physical Touch and Paid Time Off Relate

We’ve discussed many different ways of applying the love languages to work environments, such as conducting quality performance reviews, providing comprehensive employee benefits, paying employees accurately and on time, and empowering employees to have a voice in the workplace. While all of these are important parts of creating a happy workforce, there is still one piece of the puzzle that is missing: offering paid time off.

Physical touch can seem taboo when talking about it in relation to workplace culture; however, that doesn’t have to be the case. In the same way people need words of affirmation, quality time, acts of service, and gifts to feel appreciated, people also need physical touch to feel loved. As manager, co-worker, or employer you might be wondering how you can offer someone whose love language is physical touch, a form of appreciation that is applicable in a workplace setting. The solution that we have found when applying physical touch to a workplace setting, is to relate physical touch to something you can offer in the workplace that will produce the same result of appreciation: paid time off.

Time Away is as Important as Time in the Office

In our personal lives, having uninterrupted time to connect with family and friends is vital to our mental health. Offering employees, whose primary love language is physical touch, a chance to be with their loved ones when they need a hug, or a hand-to-hold is an invaluable reward.

Paid-time off provides an important opportunity for employees to connect and recharge their mental batteries, no matter how much they love their job. Giving employees adequate PTO shows them their company values their emotional health, and recognizes the importance of time away from work.

Communication is Key

Employees can get stressed out and overwhelmed, yet many of them do not use their PTO to decompress and unwind. A recent study conducted by the American Travel Association shows that 52 percent of Americans left vacation time on the table last year. If employees need time to unwind as part of their love language, then why are workers leaving this time on the table?

There is a negative stigma associated with taking time off from work. Some employees feel it’s simply too hard to take PTO: to coordinate schedules, or adequately plan to do so, while others don’t think their workload could handle a break. We’ve found that while many managers support employees taking time off, it simply isn’t being communicated… The key to getting employees to take time is to better communicate to employees the importance of using PTO.

When employees aren’t motivated to take vacation time, it harms productivity and can actually cost a company more money in the long-run. According to Ellen Galinsky, president of the Families and Work Institute, employees that are working too many hours in a day have a 13% higher rate of clinical depression than those who don’t overwork. In addition to higher depression, employees that work too long and too much are more error-prone and likely to take more sick days than those who aren’t overworked. The benefits of paid time off are two-fold: thriving employees lead to a thriving company, and ultimately a better customer experience for clients.

How to Offer Paid Time Off

It’s not enough to simply offer PTO - managers need to communicate with their employees it is good for them to use their paid vacation and encourage them to do so. Following are some tips to improve communication between managers and employees around PTO:

Employee Management


When talking to managers about how to approach an open dialogue with employees about using paid time off, here are some effective messages to use:


“Taking time off gives you a much-needed opportunity to de-stress and avoid burning out at work.”


“We support your need to take time off and encourage you to do so.”


“Your work performance can improve by taking time off, which could even lead to a raise or promotion.”


“We know that you work hard each day. We also encourage you to take time for yourself and your family outside of work. Your workload will be managed while taking time off.”

Time Off Request


By the same token, when talking to managers about reasons to approve time off requests, here are some effective messages to use:

“When your employees return to work, they are recharged, more motivated, and more productive.”

“By using time off, your employees avoid burning out and improve their well-being and health, cutting down on sick days used.”

“When your employees use their time off, they are more likely to work overtime or put in longer hours when needed.”

Other Ways to Acknowledge Physical Touch:

For employees whose primary love language is physical touch, here are a few other small gestures that you can do to appreciate these employes based on their preferred method of appreciation:

Time Off Request

Give High Fives for a job well done.

Time Off Request

Fist-Bump as a way to check-in with people throughout the day.

Time Off Request

Offer Hand Shakes each morning as a greeting.

Bringing the Love Languages Full Circle

We’ve talked a lot in this series about how important it is to have happy employees, but it cannot be overstated. HR managers carry most of the responsibility in making sure employees are taken care of and satisfied in their work environment, but it doesn’t have to be an overwhelming task. By incorporating the love languages, learning which language resonates with employees, and teaching the love languages to other managers, the result is a workplace culture filled with open communication and motivated employees.

How APS Can Help

APS provides a unified suite of solutions that allows employees to easily request time off when needed and managers to efficiently accept, deny, and monitor requests using our self-service portal. Employees have the ability and flexibility to request work days off or specific hours to accommodate necessary personal absences. Within the APS self-service portal, employees can track their total hours of paid time off they’ve taken and easily view how much time they have left according to their company policy.

For more information, please visit or call 855-945-7921.

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